ayuda¡¡¡¡

[magenta]

Buenos dias,mi problema es que el pc al rato de estar encendido se queda la pantalla azul y se reinicia,cuando se vuelve a encender,sale en la pantalla:

Firma con problemas:
Nombre del evento de problema: BlueScreen
Versión del sistema operativo: 6.0.6000.2.0.0.768.3
Id. de configuración regional: 3082

Información adicional del problema:
BCCode: 24
BCP1: 001904AB
BCP2: 8AB07854
BCP3: 8AB07550
BCP4: 894E6E03
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Archivos que ayudan a describir el problema:
C:\Windows\Minidump\Mini082907-01.dmp
C:\Users\Jesus Felipe\AppData\Local\Temp\WER-96640-0.sysdata.xml
C:\Users\Jesus Felipe\AppData\Local\Temp\WERC1B0.tmp.version.txt


Alguien me puede ayudar a solucionar el problema?

Un saludo y gracias.

[macdeckard]

Por esas pistas ni idea.
Habria que leer que tienen esos archivos, pero me imagino que es un problema de hard.
¿has puesto algo ultimamente?
Sería cosa de revisar la placa, memoria y gráfica. Aunque yo me inclino mas por el disco duro.
Vete contando a ver que pasa

[magenta]

Hola,gracias por tu interes,tambien sale esto:

Problem caused by antivirus software

Although we have not determined the specific cause of this problem, we know the problem was caused by antivirus software.

Recommendation

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To try to solve this problem, follow these steps. Each of the steps might solve your problem. If following a step doesn't fix your problem, then go on to the next step.

Update your antivirus software

Missing antivirus software updates could be the cause of your computer's problem. To make sure your antivirus is up to date, follow these steps:

Click to open Microsoft Security Center.
Click Malware protection.
If your software needs to be updated, click Update now.

If Windows can detect your antivirus software, it will be listed under Virus protection.
If your antivirus software is not displayed in Windows Security Center, go to the downloads section of your antivirus software provider’s website. Find the update for your version of the software and your operating system, and then install it. For more information, check the Help for your antivirus software.

Most antivirus software updates are free, but some providers charge a small fee for the updates. If you're using an older version of the software, you might also have to pay to upgrade to a more recent version to continue to receive the updates.

Check for multiple antivirus programs running on your computer

Running two antivirus software programs on your computer at the same time is not recommended because the two programs can interfere with each other. Even if you don't think your computer could be running two antivirus programs, antivirus software can sometimes come bundled with your computer and it might be running without your knowledge. To check if two antivirus programs are running, follow these steps:

Click the Start button, click Control Panel, click System and Maintenance, and then click Administrative Tools.
Double-click Services. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Look at the list of services under the Name column. If you find two antivirus programs, right-click each service associated with one of the programs, and then click Stop. Note that there may be multiple services running for one antivirus program.
Contact the antivirus manufacturer

If you've completed the previous steps, we recommend you contact the antivirus manufacturer directly for additional support.

To see a list of Microsoft and third-party solutions for spyware, adware, and antivirus software, go to the following website online.

Security software: Downloads and trials


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Sé poco de ingles,pero dice algo del antivirus.

Un saludo.

[JCR]

Te dice que abras el centro de seguridad de microsoft en panel de control, y que actualices la proteccion para virus. Tambien pone que si tienes varios antivirus funcionando al mismo tiempo puede darte problemas, basicamente es esto, prueba a actualizarlo, y si aun no te va te descargas el spybot search and destroy y lo posas por el pc...
suerte!

[magenta]

Muchas gracias,solucionado,tenia un troyano y al actualizar la proteccion antivirus lo elimino.

Un saludo y gracias.